![]() In most cases, these orders are the result of a customer request, but sometimes they are a follow-up action from an audit or inspection that happened before. ![]() Whenever a customer calls to install new service or repair or replace equipment, a work order is assigned for a technician to visit the home and complete. ![]() ![]() Whenever a resident submits a repair request or reports an issue that needs attention, a work order is created and assigned to one of the maintenance staff to repair. This is commonly used in field service industries, such as apartment maintenance teams and cable/satellite technicians. A work order is a task, or a job, completed for a customer that is scheduled and assigned to someone.
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